MAXRDP (WEBRAUT HOSTING SOLUTION PVT. LTD. ) ( MAXRDP.COM ) OFFER A 24 HOUR MONEY BACK GUARANTEE WITH BELOW LISTED TERMS, PLEASE READ CAREFULLY BEFORE ORDER ANY OF OUR SERVICES.

Trust and tension-free services are the policy of our company. We assure our customers of a reliable refund. The dashboard will provide you different options for crediting your refund money. If not satisfied with your purchase, you can return the product and get a refund or exchange it for another one, be it similar or not. The commodity you want to return must be in the same condition you have received it and in the original packaging. Kindly keep the receipt of your purchase. If you don't find your purchased commodity on the recent order list, request a refund from the company’s website. Avoid giving your account or payment details to someone else, to avoid any mishap with our policies, or you didn't protect your account with authentication, in such cases, we usually can’t issue the refund. The refund policy is displayed on the web page for the convenience of the customers.
For refund follow the steps :-

• Go to the company site – account – orders
• Select the product along with the order number you want to refund
• Click the icon of refund and fill in the refund reason from the drop-down menu

We offer 24 hours money-back guarantee with listed below terms and conditions.-

• Refund request would be rejected after 24 hours activation of services and refund within 24 hours would be valid only if the customers open cancellation request before 24 hours of service activation. All the payments will be non-refundable after 24 hours of the activation period.
• The policy includes only one refund is applicable per customer but the Transaction & Setup fees will not be refundable, After successfully refund of one, clients / buyers never claim a refund for another credit balance/services cancelations.
• The credit balance in your account is not eligible for a refund. It can be only used to buy new services or pay for the other invoices
• Issues concerning with third-party software.( If a 3rd party software or Bot is corrupted or is tampered/ Not working any third part software/ Wrong selction of plans/ Change of mind/ Required new IP, refund will not appliacble for these reason, you should contact their support to get possible solutions.)
• If due to any error, we are not able to refund the buyer's payment via the payment gateway, then a refund would be to the buyer's account as credit balance.
• Silly claims or invalid acts like hacking/ mass mailing tools etc. are not eligible for any refund.( services terminated due to illegal activity like Hacking/ Brute-forcing/ Mass Mailing Toolso/ any abuse complain as per terms of uses policy. )

Refund Request For Private RDP(s) / VDS(s) Services :-

• We Don't have any Refund Policy for our Private RDP Services. Refund will be provided only in case of non-delivery of service(s).
• If we found any server fault (hardware related), we will fix it as soon as we can fix it (depend on hardware & holiday).
• We have mentioned setup time for all products, within setup time, will not accept any claim about server pending or not delivered.

Refund Request For Dedicated Server(s)/ Dedicated RDP(s) Services :-

• We Don't have any Refund Policy in the case of delivered Dedicated RDP/Servers.
• All services including dedicated servers, control panels, operating systems etc., are set up on a monthly pre-pay basis. Customers may cancel their accounts at any time, however they will not be entitled to a refund for the unused period of the prepaid month, since these services and component do NOT include Money Back Guarantee. Any incentives offered to the Customers upon sign-up will stand cancelled.
• No Refund is applicable on dedicated servers, dedicated RDP(s) , control panels, operating systems and any other services associated with dedicated servers / RDP(s)
• We have mentioned setup time for all products, within setup time, will not accept any claim about server pending or not delivered.

By our policy, we stand by the product, and pride in providing the best customer service experience to the buyers. A quick response confirming receipt is sent to the email address linked with your account